Our contact details are
Lockular Ltd, Kendal House, Murley Moss Business Centre, Oxenholme Road, Kendal LA9 7RL UK Email: DPO@lockular.com
The type of personal information we collect
We collect information through our website to enhance your interaction with us and to allow us to provide details of our company, services, and products. We currently collect and process the following:
- Information you knowingly provide to us, such as your name and email address through our “contacts form”.
- Necessary cookies which enable core functionality such as security, network management and accessibility. You may disable these by changing your browser settings, but this may affect how the website functions.
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- To request information on our company, services or products.
- To make contact with us.
- To allow us to fulfil contractual obligations with you and/or third parties.
We use the data you give us in order to provide the information you have requested, and to make you aware of new services and developments at Lockular.
We may share this information with partner organisations in order to fulfil our commitments and deliver services.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You can remove your consent at any time by contacting email@example.com or by writing to us at our office address.
(b) We have a contractual obligation.
(c) We have a legal obligation.
How we store your personal information
Your information is securely stored in encrypted format on cloud storage platforms. Offline backups may also be used periodically and these will also be encrypted.
We keep personal information for as long as we have a valid reason to do so. All personal data will be deleted or destroyed as soon as possible where it has been confirmed that there is no longer a need to retain it. We will dispose of your information by deleting it from our servers, data storage and backup systems.
Your data protection rights
Under data protection law, you have rights including:
Your right of access. You have the right to ask us for copies of your personal information.
Your right to rectification. You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure. You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing. You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing. You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances. You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us by email at firstname.lastname@example.org or by post to Data Protection Officer, Kendal House, Murley Moss Business Centre, Oxenholme Road, Kendal LA9 7RL if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us by email at email@example.com or by post to Data Protection Officer, Kendal House, Murley Moss Business Centre, Oxenholme Road, Kendal, LA9 7RL.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address is Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF. Helpline number: 0303 123 1113. https://www.ico.org.uk